Cookies Policy
This Cookie Policy explains how $Altirax ("we", "us", or "our") uses cookies and similar technologies on our eCommerce SaaS platform. This policy is part of our Privacy Policy. By using our Service, you consent to the use of cookies in accordance with this policy.
What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners. Cookies enhance user experience by allowing websites to remember your preferences and understand how you use different parts of a website.
Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your device when you go offline, while session cookies are deleted as soon as you close your web browser.
How We Use Cookies
We use cookies for various purposes, including:
- Essential Cookies: These cookies are necessary for the operation of our Service. They enable core functionality such as security, account management, and network management.
- Functionality Cookies: These cookies allow us to remember choices you make and provide enhanced, personalized features.
- Analytics Cookies: These cookies help us understand how visitors interact with our Service by collecting and reporting information anonymously.
- Performance Cookies: These cookies collect information about how visitors use our Service, such as which pages they visit most often and if they receive error messages.
- Advertising Cookies: These cookies are used to deliver advertisements that are relevant to you and your interests.
- Social Media Cookies: These cookies allow you to share content on social media platforms and interact with content from these platforms on our Service.
Types of Cookies We Use
First-Party Cookies
First-party cookies are set by us and are used to identify you as you navigate through our Service.
Third-Party Cookies
Third-party cookies are set by our partners and service providers. These companies may use cookies to build a profile of your interests and show you relevant advertisements on other websites.
| Category | Purpose | Examples | Duration |
|---|---|---|---|
| Essential | These cookies are necessary for the Service to function and cannot be switched off in our systems. | Authentication cookies, security cookies, load balancing cookies | Session / Persistent |
| Functionality | These cookies enable personalized features and functionality. | Language preference cookies, theme preference cookies | Persistent (1 year) |
| Analytics | These cookies help us understand how visitors interact with our Service. | Google Analytics, Mixpanel, Hotjar | Persistent (up to 2 years) |
| Performance | These cookies collect information about how you use our Service. | Page load timing, server response time tracking | Session / Persistent (30 days) |
| Advertising | These cookies are used to show you relevant advertisements. | Google Ads, Facebook Pixel | Persistent (up to 90 days) |
| Social Media | These cookies enable social sharing functionality. | Facebook, Twitter, LinkedIn plugins | Persistent (up to 2 years) |
Specific Cookies We Use
Below is a detailed list of the cookies we use on our Service:
| Name | Provider | Purpose | Expiry |
|---|---|---|---|
| _session_id | [Your SaaS App] | Maintains user session state across page requests | Session |
| _app_auth | [Your SaaS App] | Authentication token for logged-in users | 30 days |
| _ui_preferences | [Your SaaS App] | Stores user interface preferences | 1 year |
| _ga | Google Analytics | Used to distinguish users | 2 years |
| _gid | Google Analytics | Used to distinguish users | 24 hours |
| _fbp | Used by Facebook to deliver advertisements | 90 days | |
| mp_[token]_mixpanel | Mixpanel | Used to track user behavior for analytics | 1 year |
| intercom-session-[app_id] | Intercom | Allows us to provide customer support via chat | 7 days |
This list may not be exhaustive and may be updated as our Service evolves.
Similar Technologies
In addition to cookies, we may use other similar technologies to store and retrieve information on your device:
Web Beacons
Small graphic images (also known as "pixel tags" or "clear GIFs") that may be included on our Service and in our emails. Web beacons typically work in conjunction with cookies to identify our users and user behavior.
Local Storage Objects
We may use LSOs such as HTML5 to store content information and preferences. Various browsers may offer their own management tools for removing HTML5 LSOs.
Embedded Scripts
Programming code that is temporarily downloaded onto your device from our web server, and is active only while you are connected to our Service.
Managing Cookies
Cookie Preferences
When you first visit our Service, you may be presented with a cookie banner that allows you to accept or decline non-essential cookies. You can change your preferences at any time by clicking on the "Cookie Settings" link in the footer of our website.
Browser Settings
Most web browsers allow you to manage your cookie preferences. You can set your browser to refuse cookies, or to alert you when cookies are being sent. The methods for doing so vary from browser to browser, and from version to version. You can obtain up-to-date information about blocking and deleting cookies via the support pages of your browser:
Please note that if you choose to block cookies, you may not be able to use all the features of our Service.
Third-Party Opt-Out Tools
For cookies used for advertising purposes, you can also opt out via:
Do Not Track Signals
Some browsers incorporate a "Do Not Track" (DNT) feature that, when turned on, signals to websites that you do not want to be tracked. Because there is not yet a common understanding of how to interpret DNT signals, our Service does not currently respond to DNT signals. We will continue to monitor developments around DNT browser technology.
Impact of Disabling Cookies
If you disable or decline cookies, some features of our Service may not function properly. For example:
- You may not be able to log in to your account
- Your preferences may not be saved
- Certain features may be unavailable
- You may receive less relevant content and advertisements
Changes to This Cookie Policy
We may update our Cookie Policy from time to time. We will notify you of any changes by posting the new Cookie Policy on this page and updating the "Last Updated" date. You are advised to review this Cookie Policy periodically for any changes.
Changes to this Cookie Policy are effective when they are posted on this page.
International Transfers
Information collected through cookies may be stored and processed in any country where we have operations or where our service providers are located. By using our Service and allowing cookies, you consent to the transfer of information outside of your country (including to countries that may not provide the same level of data protection as your own country).